Returns & Exchanges

At USA Handmade, we take pride in the craftsmanship of our artisans and want you to be completely satisfied with your unique purchase. If your handcrafted item isn't quite right, we offer a 30-day window for returns and exchanges on all non-customized goods.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Package with Care

Securely pack the item in its original packaging, ensuring all tags and documentation are included to prevent damage during transit.

3

Ship to Artisan

Affix the provided shipping label and drop the package off at any authorized carrier location; please keep your tracking receipt for your records.

4

Quality Inspection & Refund

Once our artisans verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing